Engagifii Help Articles
for TCSA Members and County Staff
TCSA has partnered with Engagifii, an advanced membership management software provider, to launch a new platform for Tennesse county mayors/executives, commissioners, and highway superintendents. Members can explore best practices, manage event registrations, and enhance communications with the guides provided below.
If you have more questions or need further assistance with the platform, please email tcsa.association@tncounties.org
Events
- How to Register an Individual for an Event
- How to Register a Group for an Event
- Accessing Event Registrations (Post-Registration)
Engagifii Best Practices for TCSA Members
Commonly Asked Questions About the TCSA Membership Platform
Q: When registering for an event, what if I don’t have a “Pay Now” or “Pay Later” option in the dropdown payment menu?
A: Sometimes, users may need to clear their internet cache and cookies for the Engagifii platform (and many other online software services) to maintain fully functional capabilities. Click here to view how to do that (it’s simple and quick, and it could be what’s holding you back from a lot of online functionality on other websites!)
Q: I can’t access an event to register for it. How can I gain access to an event?
A: There are several possible issues here. However, the most common issue with even registration is that the event registration window simply hasn’t opened yet. TCSA event registrations typically open up at least one month prior to the event start date. If you can’t access an event at this point, you can contact tcsa.association@tncounties.org for more assistance. We may need to rework something on our end!
Q: My issue/concern isn’t listed here. Where else can I go to find a solution?
A: Click the button below to visit the Engagifii help site directly. The system help site has articles, videos, and printable documents that are shareable with others. If you don’t see your issue or concern on that page, please contact tcsa.association@tncounties.org for more assistance.